Lead Bench Technician
Geek Squad / Las Vegas
 February 2008 - January 2010

  • Providing clients with computer repair solutions by performing diagnostic tasks on their current system
  • Utilized tools provided in the Geek Squad MRI software suite
  • Run Memtest to test RAM failures
  • Used Kaspersky Anti-virus to remove viruses
  • Executed Norton Ghost for disk imaging
  • Managing repair lists and turn time to ensure repairs are done quickly and correctly
  • In charge of installations of hardware & software including reinstalling various operating systems (Windows XP, Windows 7, Windows 8) & configuring whole systems together
  • Accountable for recommending new systems based on their current configuration and the needs of the client
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