Systems Engineer

Nutanix / Nevada

November 2024 - Present

Sr. Cloud Solutions Architect

Broadcom Software / Nevada

November 2023 - August 2024

Promoted based on proven success as an Enterprise Solutions Engineer, leveraging deep technical expertise and strategic planning to align cloud infrastructure with business objectives. Spearheaded the design and implementation of scalable, secure, and cost-effective cloud solutions that drive organizational growth. Advise large strategic accounts on cloud strategy, value, and ROI, including VMware Cloud Services and cloud migration planning. Partnering with product management and customer success architects to help lead in customer Proof-of-Concept and Pilots.

• Improved scalability, designing and implementing cloud solutions that enabled customer to deploy new applications without additional physical resources.

• Optimized customer cloud utilization, resulting in significant cost savings and enhanced resource efficiency.

• Drove strategic account growth, adapting to evolving client needs and collaborating with sales teams and aligning customer visions with effective cloud strategies.

• Ensured uninterrupted operations, maintaining service continuity during a critical cloud provider transition.

• Led PoCs and pilots that validated technical solutions, leading to successful implementation and customer satisfaction.

• Helmed product improvements, providing critical customer feedback and resolving key challenges.

• Elevated customer knowledge, developing and updating training content that enables more than 1,500 VMware employees.

• Championed informed decision-making, overseeing trial processes for disaster recover solutions and demonstrating the effectiveness of proposed solutions.

Sr. Cloud Solutions Architect

VMware / Nevada

August 2022 - November 2023

• As a member of the pre-sales cloud business unit, I play a pivotal role in comprehending customers' business challenges and IT priorities, in an effort to design cloud solutions that will help transform the way customers' deliver IT services
• Collaborate closely with sales account teams, aligning with customers' visions, use cases, and desired outcomes for effective customer account planning
• Present VMware’s current and future go-to-market strategies, cloud roadmaps, and vision to customers, catering to technical solutions spanning Private, Hybrid, and Public clouds. 
• Partnering with customers as a Trusted Advisor, I extend beyond product-centric approaches, developing cloud solutions utilizing major Hyperscalers such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, and Oracle Cloud Infrastructure
• Engage in gathering and validating customer success criteria, addressing technical challenges, and showcasing solutions through meticulously executed POCs (Proof-of-Concepts) and thoughtfully designed Pilots
• Collaborating closely with clients, I conduct comprehensive assessments of their cloud utilization, ensuring a thorough understanding of their existing cloud footprint. Subsequently, devising personalized strategies to optimize their cloud consumption efficiently.
• Provide valuable feedback to our internal Product Management teams, addressing customer objections and blockers related to our cloud products and solutions
• Internally, I assist in furnishing content to our training partners delivering VMware Cloud on AWS Experts training programs to customers, ensuring the dissemination of the latest up-to-date information
• Contribute insights to Core Solution Engineers to aid in designing an informed Future State Architecture for our strategic customers

Enterprise Solutions Engineer

VMware / Nevada

November 2020 - August 2022

• Architect solutions tailored to the specific business needs of customers, identifying problems and developing technical strategies in alignment with their objectives
• Drive pre-sales engagements by initiating designs and architectures, delivering strategic projects that address customer requirements
• Clearly articulate the value of IT solutions to C-level Executives, Technical Management, and Engineering by simplifying complex concepts
• Cultivate strong consultative relationships, serving as a Trusted Advisor and Customer Advocate across all verticals in each customer account
• Collaborate with Account Executives to promote the adoption of VMware technologies and assist existing customers with Enterprise License Agreements
• Deliver presentations, product demos, and Proof-of-Concepts to highlight the significance and effectiveness of proposed solutions
• Utilize internal Specialist Business Units to refine and validate technical strategies, ensuring alignment with customer objectives
• Participate actively in company-wide marketing events to promote VMware partners and solutions
• Ensure technical validation and tracking of proposed solutions in Salesforce
• Maintain an up-to-date and comprehensive understanding of the entire VMware portfolio, including proficiency in service offerings, roadmaps, and value propositions
• Stay abreast of industry trends and competitor solutions, comparing them with VMware's product line to inform strategy
• Apply extensive industry knowledge in areas such as Software Defined Data Centers, Cloud Platforms, Infrastructure Migrations, and Business Continuity, to develop comprehensive Future State Architectures addressing customer challenges

Senior Systems Engineer

AMH / Las Vegas

 March 2020 - August 2020

• Responsible for administering multi-tenant Azure cloud infrastructure
• Partnering with developers deploying micro-services utilizing Azure DevOps for our CI/CD Pipeline process
• Maintaining Hybrid Azure Active Directory infrastructure and components
• Deploying multiple SAML application integrations using PingID SSO
• Kubernetes administration of AKS resources
• Tuning SolarWinds Orion for monitoring devices across the Enterprise
• ESXi / Hyper-V host and VM management
• Planning and migrating an on-premise file server to an Azure Cloud resource
• Utilizing Atlassian's Jira for our ticketing and time management system
• Collaboration with multiple teams in assisting with production deployments
• Engaging with multiple vendors to plan and execute Multi-Cloud migration initiatives
• Documenting Standard Operating Procedures to enable various groups to digest information on application process/access

Senior Systems Engineer
Wynn Resorts / Las Vegas
 October 2017 - February 2020

Systems Engineer
Wynn Resorts / Las Vegas
 July 2014 - October 2017